Terms and Conditions
By using the services provided by Cashbox Casino you enter into an agreement that is governed by the rules set out below. These terms explain your rights and responsibilities, the way our platform operates, and the standards we expect from every player who joins us.
Acceptance of Terms
When you create an account or place any bet on our site, you confirm that you have read, understood and agree to be bound by these terms and conditions together with any specific game rules that apply. If you do not accept any part of this agreement, you must not register or continue to use the platform.
Eligibility and Account Registration
You must be at least eighteen years old and legally entitled to gamble in your country of residence. During registration you are required to provide accurate personal details and you may be asked to verify your identity before any withdrawals can be processed. Only one account per person is permitted. If we discover duplicate or misleading accounts we reserve the right to close them and withhold any funds.
Account Security
You are responsible for keeping your username, password and any other security information confidential. Any activity carried out under your account will be treated as having been performed by you. Should you suspect that someone else has gained access to your details, you must contact customer support straight away so that we can investigate and, where necessary, suspend the account.
Deposits and Withdrawals
Funds may be added to your account using any of the payment methods displayed on the cashier page. All deposits are credited immediately once cleared by the payment provider. When you request a withdrawal we will carry out the necessary security checks before releasing money back to the original payment method or an approved alternative. Processing times vary depending on the verification status of your account and the method chosen.
Withdrawals can only be made to accounts held in your own name. We do not accept third-party payments or withdrawals, and any attempt to do so may result in the transaction being reversed and the account being reviewed.
Bonuses and Promotional Offers
From time to time we make bonuses, free spins and other promotional offers available. Each offer comes with its own set of conditions including wagering requirements, time limits and game contributions. You must read the specific rules attached to any promotion before participating. We reserve the right to withdraw or amend any offer at any time and to void any winnings obtained through abuse or misuse of the promotion.
Game Integrity and Prohibited Behaviour
All games on the site use certified random number generators that have been independently tested for fairness. You agree not to use any automated scripts, bots, or external software that could provide an unfair advantage. Collusion, chip dumping, fraudulent chargebacks, and any form of cheating are strictly forbidden. Should we have reasonable grounds to believe such activity has taken place, we may suspend or permanently close the account and withhold any balance.
Responsible Gambling
We take player protection seriously and provide tools that let you set deposit limits, loss limits, session reminders and self-exclusion periods. If you feel your gambling is becoming problematic, you are encouraged to use these facilities or contact our customer support team who can guide you to professional help organisations. Self-exclusion is taken very seriously and we will take all reasonable steps to prevent further access during the exclusion period.
Intellectual Property and Content
The design, graphics, logos, images and all written content on this website are owned by the operator or its licensors and are protected by copyright and other intellectual property laws. You may not copy, reproduce, modify or distribute any of this material without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, we accept no responsibility for any loss or damage that results from your use of the website, technical faults, communication failures or unauthorised access to your account except where such loss arises from our own negligence or wilful misconduct. Our total liability to you will never exceed the amount you have paid into your account in the preceding six months.
Changes to These Terms
We may update or amend these terms from time to time to reflect changes in law, improvements to our services or for any other valid commercial reason. The revised version will be published on the website and the date of the last update will be shown at the top of the page. Your continued use of the platform after any changes constitutes acceptance of the new terms. If you do not agree with any modification you should stop using the service and close your account.
Governing Law and Jurisdiction
These terms and conditions are governed by the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms and Conditions you can contact our customer support team through the live chat facility or by email. We aim to respond promptly and help you understand any part of this document that is unclear.